At Socimania, we aim to deliver our services with transparency, fairness, and professionalism. Please read the following guidelines carefully to understand when you may be eligible for a refund or order cancellation.
Refund Policy
Refunds are available only under the following condition:
If we fail to deliver your order within the promised timeframe specified at the time of purchase.
If the delivery timeframe has passed and no part of the order has been fulfilled, you may request a full refund. However, if the order has been delivered successfully, accurately, and within the stated timeframe, no refund will be issued.
Order Cancellation Policy
You may cancel your order only if it has not yet entered processing. That means:
If your order has not been queued or started, we will cancel and issue a full refund.
If your order is already in progress or queued for delivery, it cannot be canceled or refunded.
How to Request a Refund or Cancellation
To request a refund or cancellation, please contact our support team at:
Include the following in your message:
Your order ID
The reason for your request
Any relevant supporting details
Our team will review your request based on the order status and get back to you as soon as possible.
Important Notes
We reserve the right to decline any refund or cancellation request if the order has already been processed, completed, or delivered as described.
All refunds (when approved) will be issued to the original payment method.
